How to activate your account

I want to activate my account so I can take a survey and / or access the Learning Site.

Activating your account is a two-step process:

• A staff member in the Knowledge Edge team creates a user record for you in the Learning Site and enables log-in access. This process triggers a ‘Welcome to Learning Website’ email that is sent to the email address we have listed for you.
• To complete your account activation, you need to set a password for your account. This is a secure process so that you can set a unique password that is only known to you. This means that the Knowledge Edge team cannot set a password on your behalf.

How to activate my account

1. In the ‘Welcome’ email, click on the link included in that email.
2. The link opens a webpage that asks you to enter and confirm a new password. Follow these prompts to set a password for your account. This will complete your Learning Site account activation.
3. You can now log-in using your email address and your new password.

Expiration of links

The link in the ‘Welcome' email expires after 7 days. If you have not completed your account activation within 7 days of receiving your 'Welcome' email, please get in touch with us at learning@hpsnz.org.nz.